Housekeeping Manager

Përshkrimi i punës

ARKA Hotel part of ATDG (Art and Tourism Development Group), one of the leading companies in the field of Tourism and Hospitality,

Invites you to apply for the position of:

Housekeeping Manager

Responsibilities:

Plans the work for the housekeeping department and distributes assignments accordingly;
Responsible for cleanliness, orderliness and appearance of the entire Hotel;
Ensure that rooms are made as per company standard;
Maintain par stock of guest supplies, cleaning supplies, linen and uniform;
Organize inventories with Accounts and Store for linen, uniform and fixed assets;
Develop and implement Housekeeping systems and procedures;
Attending and resolving guest complaints;
Organize on-the job training and evaluate its effectiveness;
Recruit, interview and train team members;
Perform daily inspections of guest rooms and common areas to ensure the best possible service;
Assign duties to other staff and give instructions regarding work methods and routines;
Organizing and setting up on-going deep clean schedules;

Requirements (Key Skills)

Three years of supervisory experience in housekeeping management as an executive housekeeper, or other similar position;
Extensive knowledge of environmental services, including detailed cleaning processes and a wide range of cleaning supplies and equipment;
Customer oriented approach;
Excellent communication, interpersonal and leadership skills;
Good organizational and time-management skills;
Working knowledge of various computer software programs (MS Office, restaurant managemetn software, POS);
Able to demonstrate excellent written and verbal communication in English language;

All interested applicants are kindly asked to send their application composed of:
Letter of motivation, references or contacts for recent job references, CV in English language ideally by email to: hr@atdg.al

All applications will be treated with full confidentiality under Law no. 9887, dated 10.03.2008 as amended, decided by the Albanian Parliament for “Personal Data Protection”

Cel. : +355686082912